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How eHealth is supposed to work:
A busy orthopaedic registrar is able to review postoperative radiographs of yesterday's tertiary hospital patients from the peripheral hospital they are working at that day using a secure portable device or the in-hospital computer system.
How eHealth actually works:
A busy orthopaedic registrar texts his resident who looks up the images, takes a picture using their personal mobile and sends it by MMS over the public mobile network to the registrar’s iPhone.
People get really concerned about security and confidentiality of information when building new health information systems but the reality is that our inability to keep up with consumer-grade technology means official systems just get bypassed. I don’t know how to solve this problem, and I’m starting to wonder whether we can or should.
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